Sales & Marketing Manager
Location: Hong Kong
A job to jump out of bed for!
Hush Home (hushhome.com) is a new digital brand focused on sleep. Our mission is to improve people’s lives by offering them healthier sleep. We believe every great day starts the night before.
Our business has 4 core components:
- Designing the perfect night's rest. Based in California, our R&D team uses a consumer-focused design approach to design and test the most innovative materials to create the perfect mattress, pillow and sheets.
- Offering a delightful shopping experience. We drive sales through a content-rich, easy-to-use website as well as a unique offline retail experience (ie, pop-up bedrooms around HK).
- Improving the customer experience. We offer worldwide shipping, a 100-night guarantee, and easy refunds. We have multiple integrated touchpoints with the customer: in store, livechat on the website, whatsapp, email, and/or phone.
- Offering luxury products at affordable prices. All our products are designed using 5-star hotel-grade materials -- and the best thing is, by selling primarily online, we're able to sell a luxury product at a fraction of the price of traditional retailers!
As an early stage company with rapid growth ahead of us, Hush Home is looking for a dynamic entrepreneur to join as our Sales & Marketing Manager. This person will drive our retail strategy, our digital and offline marketing strategy, and our business development strategy. Acting as our brand ambassador on the frontline, you will represent the company in front of (and hustle for) customers and digital and retail partners.
An ideal candidate for this position would be an expert and thought leader in sales and marketing (retail and digital), business development, partnerships, branding, customer acquisition, social media, email marketing, and project management, who is obsessed with omni-retail strategies and the internet, has creative ideas, and has exceptional verbal skills.
Your Dream Job
- Act as the voice of Hush on the front lines, delivering best-in-class experience to customers and partners to ensure a lasting relationship
- Act as Hush’s ambassador, embracing our core values and sharing them with customers and partners
- Plan and execute strategy to optimize sales and partnership funnel and achieve sales and partnership objectives as a team
- Think out of the box and develop creative strategies (offline and digital) to drive awareness, engagement, and customer acquisition and retention
- Provide input for all creative content for our brand, across all digital channels and in-store experiential retail
- Assist in crafting digital assets that captivate and connect with our customers
- Brainstorm social media content calendar (FB & IG) and creative social campaigns with our team (Facebook & IG)
- Plan and manage engaging events (from product launch parties to fun co-branded partnership events)
- Assist in strategy and execution of our email program, including email calendar, creative briefing, testing plans, and prioritisation
- Be updated on new acquisition channels, social media trends, and all things digital
- Support the team on ad hoc tasks
Your Profile
- Bachelor's degree
- Native fluency in Cantonese & strong command of English
- 2 - 5 years experience in omni-retail sales & marketing or digital marketing
- Amazing interpersonal skills, including soft selling techniques
- Keen interest in digital marketing strategies and techniques
- Experience in social media, community management, digital media, and customer experience
- Analytical and imaginative (able to understand data while getting creative to propose actionable insights)
- Ethical, passionate and committed
- Learning agility with positive attitude, can work independently with critical thinking ability
- A team player, creative, flexible and open-minded
- Ability to multi-task and manage various projects in a fast-changing atmosphere
Bonus Points, but Not Required
- Experience in managing substantial advertising budgets
- Experience in email personalization, delivery metrics, and best practices for email campaigns
- A keen eye for appealing visual creatives and the ability to create or edit strong copywriting
- Sense of humor & lover of memes and funny online content
- Previous start-up or ecommerce experience
- An interest in wellness and affection for sleep!
What We Offer
- Competitive salary
- An opportunity to join a young and dynamic startup
- Grow personally and professionally as Hush Home scales
- Gain insights to all relevant aspects of launching a digital company
- Work with a dynamic and highly motivated team with flat hierarchies
- Experience a great working atmosphere in an international environment
- Challenging and diversified tasks with direct responsibility
- Free pillows and sheets after you join + great discounts for friends and family!