Topo Solutions is a next-gen supply chain platform for cloud-based remote collaboration, process automation, and advanced analytics for Global Top 10 Retailers & Brands as well as SMEs.
We are a profitable, hypergrowth SaaS Scale-Up with a clear vision and we are looking for open-minded, proactive people with a strong sense of customer-centricity, responsibility, fast learning ability, and passion about cutting-edge technologies.
This is your chance to still get in early and help shape the type of tech company you always wanted to work for.
Role Responsibilities
- Customer project management during pre-sales, implementation and after-sales
- Collect & analyse customer requirements
- Design solutions based on the Topo Platform
- Handle customer calls and support tickets
- Continuously improve the user experience
- Work with the software development team on new features
- Support customers in problem solving, extensions and continuous improvements
What we’d like to see in our ideal candidate
- Strong communicator – you will be working with international clients
- Experience in project management
- Great in multitasking
- Excellent English is a must
- Additional languages such as German, Mandarin, French, Spanish, Cantonese is a big plus
- Detail-oriented and clear thinker
- Self-driven and enjoy learning
- Delivering results within deadlines
- Experience/education in IT related disciplines and/or supply chain industries
- Experience with Business Intelligence & Data Analytics tools
- Experience with tools like Jira, Confluence, Zendesk is considered as a plus
Our Offer for you
- Great working environment
- Motivated, fun and diversified team
- Continuous learning
- Very competitive salary
- A nice, spacious office with sea view
- Flexible working hours with work from home options
- Lots of room to grow into bigger roles
- Hong Kong visa sponsorship possible
Work with us to provide the most leading-edge supply chain technology to industry champions. Let us together change the way how global supply chains are managed, let us make it better, more efficient, and especially more sustainable!