Chief of Staff | StartupCare

This job has expired.

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Chief of Staff Wanted

Full time

Hong Kong

Strategy & Planning

starting date : 2019-12-01

StartupCare can not provide a visa.


About StartupCare

StartupCare is a health InsurTech company aiming to bring more innovation health solutions, insurances and benefits for startups and their teams. StartupCare™ crafts the 1st premium health solution specifically targeted for startups, which combines premium medical insurance, exclusive health benefits programs and a series of cutting-edge mobile health services to encourage teams to choose a healthy lifestyle and support them for handling efficiently their healthcare needs. Ultimately, we aspire to support founders and their teams to dedicate their energy to grow their startups while preserving their health and life. StartupCare results from a spin-off from The CareVoice, an established health insurtech providing SaaS platform for innovative customer digital experience to insurers, and is already financed by China-based and US-based VCs, Chinese healthcare investors and entrepreneurs. 


The CareVoice provides insurers with a technology SaaS platform that transform customer engagement by granting insurance members to a unique, fully digital and customer centric healthcare & insurance journey. The platform empowers them to stay healthy and make the best healthcare decisions considering their insurance policy; it helps them understand which type of care they need and search for the top-quality healthcare services. It drives them towards the most cost-efficient medical centers and eases the usage of insurance benefits by digitalizing claims and benefits balance checking. Since its pivot towards insurtech by late 2016, The CareVoice has now nearly 15 insurance company clients in mainland China. In August 2019, The Carevoice announced their Series A $US10 million round of funding to expand their growth in Asia.


Job Summary
This is an exciting opportunity to be part of the founding team of StartupCare HK. This role will be based in Hong Kong and will report to the CEO of StartupCare based in Shanghai. You will be joining a team that enables individuals and businesses to digitize their medical experience and interact with insurance in a disruptive product offering prioritizing the customer experience in a more user-centric way. You will be responsible for and contribute to various verticals including strategy and investment, organization and finance, external communication and HK office management. You will be working directly with the CEO and the Hong Kong team to build team culture, facilitate cross border internal communications, strategise on expansion plans and manage stakeholders involved from both Hong Kong and China.



Due to company expansion plans to Hong Kong, we are looking for an outstanding individual with a strong independent entrepreneurial mindset to act as Chief of Staff to the CEO.

Strategy: Strategic roadmap updates, investors’ updates and relationship management, board preparations and meeting follow ups.
Finance Management: Support and track management quarterly priorities and reviews across teams, expenses and cash flow management, P&L management, monthly budgets and reimbursements.
Team Management: Oversee team organization and reporting, run point on hiring processes and recruitment needs of the HK team, manage organizational structure and employee development/cultivation.
External Communication: Act as a mouthpiece for external communication with media and events, representing the brand on behalf of senior management in Shanghai.
Stakeholder Management: Facilitating clear and succinct communication between all stakeholders, including Carevoice and StartupCare teams in mainland China. Transferring strategic goals and KPIs to the Hong Kong team, tracking and monitoring progress.
Business Development and Marketing: Formulating the go to market strategies for new market expansion, whilst strengthening the HK market by supporting the BD team with their efforts. Assisting the marketing manager with optimising marketing efforts through data driven analysis of marketing channels, and building new strategic partnerships.



University degree in Business, Business Analysis, Strategy or Finance. MBA is a plus
8+ years of previous working experience, having run or managed sales teams, strategy teams or previous Chief of Staff or GM of tech startups. Knowledge of insurance and/or healthcare is a plus.
Analytical skills: ability to conduct detailed research and business analysis & create clear reports
Critical mind: think critically about potential solutions & participate in team discussions
Strong business acumen: research, analysis, marketing and strategy development experience required
Methodical approach combined with creativity and determination
Strong computer skills: technical proficiencies in PowerPoint, Excel and Word.
Excellent verbal and written communication skills in English. Chinese proficiency (Cantonese and Mandarin) is a must.
Management skills: Has actively managed and built a team before, knows how to motivate and mentor.
Independent worker, able to thrive in managing cross border teams and communication.
Has ambitions to manage and run teams in multiple markets

Competitive salary and benefits offered, including medical insurance!


You will be working with   Samantha Kwok .


Equity part is negotiable.

Salary range / month :  HK$ 60k-80k

Created on: 2019/10/23

This job has expired.

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