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Customer Success | Oursky Limited

This job has expired.

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Expired.

Customer Success Wanted

Full time

Hong Kong

Customer Service

starting date : 2023-06-12

Oursky Limited might be able to provide a visa.

Description

We’re hiring a Customer Success for the two products: Authgear and FormX. Read more about the products and Oursky at Careers @ Oursky.

We’re looking for Customer Success to delight our customers with their product expertise and in-depth understanding of customers’ business requirements.

Join us if you are passionate about technology and enjoy talking with people!

Apply at https://go.oursky.com/apply-csm

Responsibilities

  • Provide product demos and discuss with (potential) customers how Authgear and FormX might solve their business requirements
  • Organize and promote webinar with product demos
  • Learn and consolidate customers’ requirements to the product team
  • Be the single point of contact to key customers for daily/weekly communications
  • Plan with the product team and communicate with customers with a clear timeline or presentations on any new features, improvements, or bug fixes.

What we are looking for in you

  • Strong interest in tech or related experience
  • Good presentation and communication skills
  • Excellent English speaking and oral skills
  • Excellent conflict resolutions and relationships management skills
  • Eager to keep learning about new technologies, designs, and products knowledge
  • Ability to explain complex concepts in layman's terms
  • Startups/digital marketing/account servicing experience is a plus

You should join us if you

  • like working in a flat, dynamic environment and hate bureaucratic processes
  • are passionate about technology
  • is an extrovert and enjoys talking to people
  • enjoy getting your hands dirty and solving problems

What we offer

  • Flexible work location
  • Profit-sharing plan for staff joining 2+ years
  • Flexible vacation policy
  • Startup Culture

How to apply

Apply at https://go.oursky.com/apply-csm

Salary

Salary range / month :  HK$ 20k-40k

WHubber factors

Startups have different perks to offer to talent. Here is their allocation of 100 points.

Flexible Role and Responsibility

Impact on Society

Compensation

Flexible hours

Flexible location

Created on: 2023/05/16

about Oursky Limited

This job has expired.

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