We are an advisory and research company focusing on the Trust and Safety aspects of the product lifecycle.

We help companies build a safe and pleasant product experience to all users by identifying, preventing and remediating to Trust and Safety threats.

We offer our clients our Trust and Safety expertise as-a-service, providing them with Trust and Safety Advisory, Trust and Safety Assessment and Trust and Safety Awareness programs. We have an extensive a unique combination of technical, operational and intelligence expertise in the following Trust and Safety areas:

- Privacy Engineering e.g. technical solutions to define the appropriate and necessary privacy framework to ensure full compliance with legal regulation of your product
- Content Moderation e.g. policy frameworks and technical solutions to prevent unlawful, fake or disturbing content being uploaded on your product and then presented to users
- Spam, Abuse and Fraud Prevention e.g. data analytics solutions to detect spammy, abusive or fraudulent activities on your product and to determine the appropriate countermeasures to be deployed
- Operations and Workflows e.g. operational processes to support your Trust and Safety efforts via manual workflows and automated solutions.

  • Paolo Petrolini
    Founder / Managing Director
    Paolo is a seasoned Trust and Safety expert: he worked for 12 years at Google Inc. where he led technical teams as the Head of Trust and Safety in ... Read More
  • Francesco Bonafine
    Co-Founder / Managing Director (Asia)
    Francesco has over 12 years experience in digital marketing and in leading sales teams. Francesco worked at some of the largest IT companies, inclu... Read More