About the Role
This is a 2 month internship for a graduate or current university student in a young, rapidly growing business. The successful candidate will have the chance to develop their skills on the job across all aspects of the business.
- Help support our team to provide our customers and community with outstanding support via email, phone (limited) and all social media channels — both reactively and proactively. Troubleshoot customer issues and find quick and sustainable solutions. Identify areas for improvement based on customer feedback. Be a problem solver: turning stressful/contentious situations into opportunities to help customers.
- Social Media. Help create compelling visuals, writing content and be the voice of the brand on all social media channels.
- Working with a wide range of media, including photography and computer-aided design tools such as Adobe Creative Suites and other pertinent softwares to create and execute creative campaigns both online and prints.
- Design an array of digital and print assets including campaign concepts, emails, banner ads, print mailers, catalogs, and e-commerce imagery
- Provide administrative support across the business.
What we are looking for
- Passion for delivering an exceptional customer experience. Empathy and attention to detail with respect to customer needs.
- Impeccable communication skills, both spoken and written, and a passion for building relationships.
- Attention to details and organization.
- A can-do attitude: No task is too small or too daunting.
- Have an eye and interest in good design.
- Great time management skills, thrives on multi-tasking (but still have focus for each task) and don't easily get stressed under pressure.
- Can joke with class or communicate with compassion. We need someone who is relaxed, but professional in their verbal and written communication skills.
What we offer you
- This is a paid internship
- You'll be working with a wide variety of interesting people and companies from Fortune 500 leaders, artists, photographer, film makers to top notch brands.
- Be involved in discussions about how to build and maintain a top-notch customer experience.
Be in touch
Please reach out to careers@hellolumio.com with a short story why you'd be the perfect fit and make sure to put "Career: Internship“ on the subject line. Share with us your past experience and why Lumio. We’d love to learn more about you!
Make sure to include the following in your email:
- Resume highlighting relevant experience
- Cover letter including: Reason for wanting to join the Lumio team
- A brief description of a favorite design object/space (100 words or less)
