Fasta.ai is ThinkCol’s innovation platform, which uses Machine Learning models to prioritize and contextualize trends within social data. By continually analyzing relevant social media conversations, our proprietary engines help to identify and predict emerging trends 3+ months earlier than any other trend methodology.
Fasta.ai is looking for a Content Strategist to join our team who is passionate about the power of AI. You will create content for our product, spearhead our marketing branch and create materials for customer-specific purposes so as to retain existing Fasta.ai clients and attract potential Fasta.ai clients.
You’ll need to solve problems on the fly and apply creativity to various situations. Your work will help to share and improve our product. We also believe that your personality and can-do spirit are integral parts of our users’ experience with Fasta.ai.
Responsibilities
- Write, edit and proofread contents, marketing materials, documents and proposals
- Engage with the Fasta.ai community through various social media channels
- Take ownership of customer issues and follow customers’ feedback by working closely with the product development team
- Provide effective and practical feedbacks to the team
- Develop service procedures, policies, and standards for company
- Keep track of industry’s developments and apply best practices to areas of improvement
Requirements
- Excellent writing, proofreading and editing skills
- Strong client facing and communication skills
- Adequate business knowledge or understanding of Hong Kong’s start-up scene
- Awareness and curiosity about the latest technology trends and applications
- Well organized, detail-oriented, strong multitasking skills, responsible and able to meet tight deadlines
- Proficiency in written and spoken English and Chinese
- Preferably with knowledge of social media best practices and customer service software, databases and tools