Pickupp is a fast growing logistics tech startup with operations in Hong Kong, Singapore, Malaysia and Vietnam. We enable merchants and independent delivery agents to execute deliveries in the most efficient and cost effective way.
We assist online and offline merchants with e-commerce deliveries as well as partner with large freight companies on tailored last mile solutions. Our team consists of ex Uber members and counts Alibaba as an investor in recent rounds of fundraising.
We are currently looking for an Operations Associate to help build and grow the Hong Kong business. The right candidate should be comfortable with an “all hands on deck” and fast paced environment. If you have the passion and collaborative spirit to build this exciting business, come join us!
About The Role:
- Develop, optimize, and automate logistics processes to increase operational efficiency on both demand (merchant) and supply (delivery agents) sides.
- Get involved with product development, leverage user feedback to design and contribute ideas to critical features to improve delivery experience and efficiency.
- Analyze complex data to understand and implement strategies in user growth funnels, engagement and incentives.
- Utilize data from our systems to better understand delivery agents’ behavior and develop automated processes to improve funnel volumes, conversion and engagement.
- Maintain and enhance the quality of delivery services provided by the agents.
- Grow and engage with agents supply base on the platform.
Requirements:
- Minimum 1-2 years of experience, preferably in startups / consulting / accounting / banking / operations management / strategy.
- Bachelor's degree or above.
- Proven experience in project management, driving projects from zero to one to deliver results.
- Excellent spreadsheet modeling skills, knowledge in SQL is a strong plus.
- Fluency in Cantonese and English, written and spoken.
- Top-notch problem solving and hustle skills, plus ability to adapt to thrive in a dynamic work environment.
- Strong analytical thinking and data-driven decision making mentality.
- Demonstrated record of positively owning and leading initiatives and projects.