About Pakpobox (www.pakpobox.com)
Pakpobox is revolutionizing logistics. We build smart self-service delivery solutions to fulfill the growing demand of e-commerce. We are a multi-service platform of smart lockers that connects thousands of global e-merchants to consumers. Today you can buy from Amazon and Taobao and collect 24/7 from our smart lockers. More info at www.pakpobox.com
It’s an exciting time and we are expanding fast both locally and internationally. The team is young, determined, passionate and with an international open mindset.
What We Are LOOKING For...
An open minded, energetic and enthusiastic Field Technician (Hong Kong / International market) to join our team who has a true passion for start-ups, technology, and e-commerce. You will have the opportunity to gain valuable experience starting your own business, fundraising, networking and scaling the business.
MAJOR Challenges and Tasks Are…
- Provide on-site installation, validation and commissioning of company products in Hong Kong and in international markets
- Provide training to local partners for the installation, validation and commissioning of company products
- Perform hands-on troubleshooting, service and repairs
- Provide hardware and software preventative and responsive maintenance support to users
- Scheduling and liaising with internal and external parties for meeting arrangements
- Follow up and follow through with internal departments for the execution of the projects
- Any additional ad-hoc tasks as required
IDEAL Candidates...
- Form 5 or above
- 0-2 years experience in field service and technical support
- Drivers license preferred
- Loves to travel
- Good team player
- Self-motivated and the ability to work independently without supervision
- Working knowledge of Microsoft Office
- Work well in a high demanding environment
- Strong proficiency in Cantonese, Mandarin and English
- Eligible to work in Hong Kong