OKCoin is looking for an experienced business operations associate to join our growing team in Hong Kong.
In this role, you will:
- Analyze operational data to provide strategic and product insight to internal and external partners.
- Provide transactional support and issue resolution and act as a liaison between business teams and partners.
- Build and automate smart reporting and metrics packages (at week/month end and on an ad-hoc basis) for the leadership team.
- Partner with business teams to perform ad hoc business analysis to drive tactical insights and action.
Minimum Qualifications:
- 2-3 years of experience at supporting business development team on handling requests from clients/ partners.
- Bachelor’s Degree or equivalent.
- Fluency in English is a plus.
- Must thrive in an ambiguous environment and be incredibly proactive.
- Self-starter, resourceful, creative and capable of handling multiple projects at a time.
- Experience in and passion for handling customer enquiries.
Preferred Qualifications:
- A passion in Fintech, Bitcoin, Blockchain, distributed ledgers, and their underlying mechanisms.
- Ability to communicate in Mandarin Chinese is a plus.
- Deep understanding of global payments systems, particularly money transfer businesses and processes is a plus.
- Excellent problem-solving capabilities and critical thinking skills.
- Excellent written and verbal communication skills.
*** Immediate availability is a plus.
Interested parties, please send your cover letter, resume and salary history to OKCoin HR department
Only short listed candidates will be contacted. (All data collected will be used for recruitment purpose only)