Liana Technologies is a company specialised in cloud-based software for digital marketing and communications. Globally we serve more than 3,500 happy customers. We have offices in eight different locations worldwide. A variety of international brands, such as Porsche, The Body Shop and Land Rover use our services. Now we are looking for a Technical Support Specialist to strengthen our local team in Hong Kong.
Your qualities:
- Customer-centric person with technical understanding and high degree of self-motivation
- Quick learner with an interest towards digital marketing and communications
- Autonomous, reliable and flexible nature with good social skills
- Independent worker who also enjoys to be part of an international team
- Ability to communicate on phone or via email fluently in English and in Chinese
- Previous experience in programming languages, such as HTML, CSS or Javascript is an advantage
As a Technical Support Specialist you will be responsible for the instruction of our cloud-based products. You will communicate via phone, email and online chat to guide our customers. You are not afraid of new challenges and enjoy helping other people. Autonomous and flexible working environment makes your work days to be filled with great learning experiences.
All Liana products are fully developed in our headquarters in Finland. Among the individual work tasks you will work closely with the product development. When our customers face challenges, it is important to react right away. And that’s what you do.
What do we offer?
- Opportunity to grow within a successful, international company focused on agile digital marketing and communications software.
- Permanent job with a 40-hour week.
- Positive and encouraging team ready for you to become one of them.
- Continuous support from our headquarters and other international technical colleagues
- Flexible work hours with phone and internet benefits
- Opportunities for career growth
How do you apply?
Please send your resume, cover letter and salary expectations in English. Also, we would love to see your previous work as a reference.
https://lianatech.recruiterbox.com/jobs/fk01xwi