Kollect

Kollect gets F&B operators more takeaway orders from Happy Repeat Customers

#B2B

Passion

I want to help F&B operators in Hong Kong (especially neighborhood stores) by giving them another channel to earn revenue in a way that is lean, efficient, and scalable through technology.

As someone who calls Hong Kong and loves local Hong Kong food, it's sad to see so many established eateries disappear due to the drop in footfall, restrictions brought by Covid, and sky-high rents that are agnostic to economic conditions.

As a former real estate professional and a city planning major at school, I am also interested in exploring new innovations that help the tenants and the real estate owners come up with a sustainable model to operate their businesses.

Products

The food takeaway process is manual and inefficient for both the customer and the F&B operator.

Its timing consuming for both the customer and the F&B operator.
Searching through various apps, fumbling through menus, and ordering at the restaurant is inconvenient and (these days), not safe.
There is no digital engagement - often leading to low levels of customer loyalty to the store.
Existing app solutions are slow, expensive, and not engaging for customers and F&B operators.

Kollect is a web app that offers a seamless takeaway experience for both the F&B operator and their Customers.
Its predictive arrival technology enables orders to be ready for pickup.
A digital-first, contactless order experience allows everyone to save time and be safe.
There is end to end digital engagement with the customers for communication and building loyalty.
Real-time analytics allow F&B operators to understand and improve their operations to serve their customers better.

Office

Founders

Joseph Kim

Founder

Founder and CEO of Kollect. Founded mulitple startups. ex-Antler EIR. Strong Real estate background and interest in proptech and retail data tech.(... Read More