Garage Society is made up of a team of fun-loving and talented individuals who are passionate about what they do. We believe in the team and are dedicated to helping each other reach their full potential. We also understand that excellent work takes effort, but we are always ready to celebrate the wins. If you have a can-do attitude and are looking for an opportunity to make a difference, we want to hear from you! #WorkTogetherGrowTogether
The Role
As the Location Lead at Garage Society, we expect you to take charge of your operation. You will be responsible for making sure that the service provided at Garage Society exceeds the expectation of all members at all times. The following are the key responsibilities of our Location Lead:
CS & Operations
- Ensure top-level customer service is provided by all staff members and proactively drive for continuous improvement
- Space management including maintenance and liaison with building management
- Be responsible for the running and coordination of events as well as other projects
- Management and training for support staff members
Community Engagement
- Build the relationship with members and identify their needs and wants so that we can provide relative support
- Plan and organise community events for members on a regular basis
Business/admin support including
- Take charge of location invoicing and billing
- Support the business team on client visits and renewals
- Secretarial and administrative support as required
Requirements:
- University degree or above
- 3-5 work experience, prior experience in the service or hospitality sector will be an advantage
- A team player who is willing to learn and take on new challenges
- Excellent interpersonal, problem solving, multi-tasking and communication skills
- Strong sense of responsibility, adaptability and an eye for detail
- Enjoy interacting with people and being a part of a multicultural and international work environment
- Presentable and with a pleasant personality
- Familiar with MS Word and Excel (basic accounting knowledge will be an advantage)
- MUST speak fluent English and Cantonese. Mandarin an advantage
Interested party please email CV, expected salary and availability.