About The Company
Since 2015, BloomMe has been Hong Kong’s leading spa & salon booking platform connecting 150,000+ users to over 1,700 of Hong Kong’s best spas & salons. BloomMe allows users to browse, book and pay instantly from over 33,000 beauty treatments across categories such as hair, nails, facials, massages - and even traditional medicine clinics. In 2017, BloomMe launched a CRM/SaaS tool to better serve the spa and salon management needs of our B2B partners. We are a fast-paced, growth startup with a fun, diverse international team of strong opinions with a healthy balance of open mindsets.
The Role
We’re seeking a Product Manager with proven experience (5-7 years) in B2B web applications. You will be responsible for the client side of our business which includes a mobile-responsive webapp, CMS platform, CRM/API integrations, and digital/web properties as well as related back-office systems. Extra bonus if you are familiar with trends in consumer beauty and/or health & wellness industries - and/or are ready to quickly learn the ins and outs.
Key Responsibilities:
Responsible for ROI and KPIs across our B2B platforms including our mobile-responsive webapp, CMS platform, CRM/API integrations, digital/web properties, and related back office tools.
Refine, align, and execute product vision and strategy through clearly defined requirements with end users and internal stakeholders.
Work closely with Product/UX Designers to develop features & functional specifications.
Work closely with Client Success Team on growth and client acquisition strategies as well as retention.
Reports directly to Chief Experience Officer as well as other senior leadership officers.
Up to 20% travel to new markets for research and business development as needed.
Minimum Requirements:
University degree or equivalent, preferably BSc in business and/or sciences.
At least 5-7 years’ experience in product management of B2B software or digital products in Agile and Scrum methodologies.
Proven experience in developing and evolving KPIs.
Experience in web analytics and familiarity with MySQL and database queries.
Familiar with quality assurance testing, bug reporting, and triage.
Ability to work with and present ideas clearly to all levels of the organization.
Fluency in written and spoken English and Traditional Chinese.
Compensation & Benefits
Salary range: 30,000-40,000 HKD/month depending on experience
35 hour/week schedule
Paid training opportunities
To Apply:
Please answer a few questions about yourself here: https://goo.gl/forms/5ggNXImyLN4rjrRN2
Send in your CV/resume and relevant work samples.