Customer Engineer | Andrew Found
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Customer Engineer Wanted

Full time

Hong Kong

Software engineer

starting date : 2018-01-03

Andrew Found might be able to provide a visa.


The services range from infrastructure to data management and project development. 


  • Provide technical support and troubleshooting for in house user
  • Provide high-level support service to higher management (Director, VP grade).
  • Resolve technical problems and carry out hardware equipment repair/replacement
  • Maintain and revise computer standards, related setup procedures, and installation manuals
  • Perform computer equipment relocation tasks
  • Provide internal support to ad hoc activities as specified by superior
  • Provide Mac support is preferred


  • F.7 / Diploma or above
  • At least 2 years IT deskside support experience
  • Knowledge in networking and windows server is definitely an advantage  
  • Experience in Windows Server 2003 /2008/ 2012 support will be an advantage
  • Knowledge of LAN / WAN and TCP / IP maintenance
  • Possess of MCP, MCSE or CCNA is an advantage
  • TSS experience is a bonus
  • Active, self-discipline, mature, willing to learn and good interpersonal person
  • Can work independently and under pressure
  • Good command in Chinese, English, and Mandarin
  • Willing to perform on-shift (7 x 24) schedule is highly preferred
  • More experienced applicants will be Senior Customer Engineer
  • Fresh graduates are welcome
  • Immediately available is preferred


Salary range / month :  < HK$ 20k

Created on: 2018/01/03

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