Technical Customer Support E Commerce Startup Wanted
Hong Kong
,  
Tsuen Wan, NT
starting date : 2017-01-03
AfterShip can not provide a visa.
Description
About This Role
We are looking for bright technical support candidates to provide world-class support experience to AfterShip users.
As part of AfterShip you will
What we are looking for
- 1-2+ years working experience in technical customer support organization for software and/or telecommunications companies.
- Experience working in a 24x7x365 support operation.
- Experience supporting an enterprise B2B product set.
- Strong domain knowledge in the latest tools and techniques for delivering world-class customer support.
AfterShip culture
- We are problem-solvers. Every day presents a new challenge - we keep asking why to find the root problem and explore new solutions.
- We are life-long learners. From our code to our personal growth we make constant incremental improvement.
- We are decision makers. We don’t simply give out 10 options for supervisors to decide. We find the best solution and execute from end to end.
Why join AfterShip?
- We are profit making and have over 100,000 users worldwide.
- Our product is used by top online retailers and marketplaces like Etsy, Wish, Groupon and more!
- We’ve raised US$1M from IDG (series A) in 2014.
- Multicultural team of 35+ people from over 10 nationalities.
Salary
Salary range / month :  HK$ 20k-40k
WHubber factors
Startups have different perks to offer to talent.
Here is their allocation of 100 points.
Flexible Role and Responsibility
Impact on Society
Compensation
Flexible hours
Flexible location
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