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Take on leadership role of the sales & marketing team
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Oversee the account management for the city’s business and act as a mentor to provide training for sales & marketing team members
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Define day to day plans for the team to acquire new partners and maintain existing relationships
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Attend to inbound inquiries, conduct meetings as required to effectively onboard prospective partners
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Be creative and think of processes to help scale the business, moving leads through acquisition funnel via automation tools and scalable systems
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Negotiate and make deals with volume delivery partners
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Focus on customer success and be the point of contact for key partners. Eager to resolve clients’ issues and maintain relationship
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Developed processes and account management tools to stay in close communication with delivery partners and incorporate feedback into process improvements